Global Support Centre ICT

Global expeditious transportation services and logistics solutions.

HELP DESK

Our HelpDesk is equipped with: 

  • Workstations and software for call flow control (input/output) for each project and client. 

  • Full CRM Software integration this enables us to optimize time and results. 

  • Audio recording and backup system for up to 40 days. 

  • Uninterruptible Power Supply of 75 KVA. 

  • 24/7 Service and support center. 

  • ITIL processes oriented. 

  • +15 years experienced telecom engineers.  

  • CompTIA A+, CompTIA N+, CompTIA Security+ 

  • Windows 7 Configuring (70-680) 

  • Cisco CCNA (ICND1 and ICND2) 

Copyright © 2023 by GALAIT 

QUICK LINKS: 

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